Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 8, 2025

Overview

At Trikaya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share information about you when you use our platform.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, complete your profile, apply for jobs, or contact us. This may include your name, email address, phone number, resume, work history, education, skills, and preferences.

Professional Information

Information about your professional background, including work experience, education, skills, certifications, and career interests. This information helps us provide personalized job recommendations and career coaching.

Usage Information

We collect information about how you use our platform, including pages visited, features used, search queries, and interaction patterns. This helps us improve our services and user experience.

Device Information

We collect information about the devices you use to access our platform, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

Platform Services

To provide, maintain, and improve our platform services, including job matching, skill verification, career coaching, and employer connections.

Personalization

To personalize your experience, including customized job recommendations, learning paths, and career advice based on your profile and preferences.

Communication

To communicate with you about our services, send you job alerts, platform updates, and respond to your inquiries.

Analytics and Improvement

To analyze platform usage, conduct research, and improve our services, algorithms, and user experience.

Information Sharing

With Employers

When you apply for jobs or express interest in opportunities, we share relevant profile information with potential employers. You control what information is shared through your privacy settings.

Blockchain Verification

Verified skills and certifications may be recorded on blockchain networks for transparency and verification purposes. This information is cryptographically secured and pseudonymized.

Service Providers

We work with trusted third-party service providers who help us operate our platform, conduct analytics, and provide customer support. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety and security.

Data Security

Encryption

We use industry-standard encryption to protect your data both in transit and at rest. All sensitive information is encrypted using AES-256 encryption.

Access Controls

We implement strict access controls to ensure only authorized personnel can access user data, and only for legitimate business purposes.

Blockchain Security

Skill verifications stored on blockchain are cryptographically secured and immutable, providing additional protection against tampering or fraud.

Regular Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.

Your Rights and Choices

Account Control

You can update, correct, or delete your account information at any time through your profile settings.

Privacy Settings

You have control over what information is visible to employers and other users through comprehensive privacy settings.

Data Portability

You can request a copy of your personal data in a machine-readable format and transfer it to other services.

Account Deletion

You can delete your account at any time. Some information may be retained for legal or security purposes as outlined in our data retention policy.

Data Retention

Active Accounts

You can delete your account at any time. Some information may be retained for legal or security purposes as outlined in our data retention policy.

Inactive Accounts

If your account becomes inactive for an extended period, we may delete or anonymize your personal information after providing notice.

Legal Obligations

Some information may be retained longer to comply with legal obligations, resolve disputes, or enforce our agreements.

Blockchain Records

Verified credentials stored on blockchain networks are permanent and cannot be deleted, but they are pseudonymized and do not contain personally identifiable information.